Repossession Coordinator
The Repossession Coordinator is responsible for submitting and monitoring repossessions through our third-party vendors while supporting collection efforts on delinquent consumer accounts within a Recreational portfolio of accounts. The Coordinator helps maintain the portfolio of accounts by providing clerical support.
Essential Functions
- Send out repossession related letters on accounts
- Work with management to recommend accounts for repossession
- Enter approved repossessions into our vendor website
- Monitor each account online and enter in updates into the notes of account
- Approve recommended floor prices for collateral for auction
- Outbound and inbound phone call negotiations with the ability to approve payment plans with customers that have been submitted for repossession
- Request titles and or UCC’s and/or all appropriate documentation
- Ability to track all repossessions and results in excel spreadsheet
Required Education and Experience
- High School Diploma or GED equivalent required
- 2 years collection experience required
- 1 year of administrative or clerical experience preferred
- 6 months of repossession related experience preferred
- Financial industry experience preferred
- Bilingual (English and Spanish) candidates preferred
- Attention to detail and accuracy required
- Excellent verbal and written communication skills required
- Proficient in the utilization of Microsoft Office Suite
- Ability to thrive in a fast paced work environment
Physical Demands
While performing the duties of this job, the employee is frequently required to sit, stand, walk, visualize, talk, hear, and handle or touch objects or controls. The employee may occasionally lift, push, or pull up to 20 pounds.
This position is an office-based position where you must be able to sit for long periods of time. The employee will be working on a computer 90% of the time.
