Hardware Deployment Technician
Responsibilities include, but are not limited to:
o Perform installation and support of new Windows-based computer systems.
o Install and image software on laptops and workstations
o Prepare the computers for deployments and support the deployment activities
o Assist with the installation and support of computer systems and peripherals. Coordinates with Management for inventory, hardware orders, equipment movement, and shipping needs.
o Assist in assuring that work products comply with established deliverable guidelines including format and content.
o Assist in the development of documentation based on the customer's processes.
o Travel to customer sites and perform deployment activities including, site surveys, installing hardware, installing software, removing hardware, checking hardware for shipment etc.
o Other duties as assigned.
Job Qualifications:
o 5 years of experience in Information Technology.
o Excellent written and verbal communication skills.
o Demonstrated initiative, sound judgment, and effective decision-making
o Experience in Customer Service
o Requires skill with MS Word, Outlook, Excel, and PowerPoint
Other Requirements:
o Must have active interim Secret clearance or above
o Must be able to travel at least 25% (Passport required)
Physical Requirements:
o Must be able to type
