Site Reliability Engineer
Summary
The Site Reliability Engineer is responsible for supporting the core infrastructure including compute, cloud, identity, and application support. The position will assist with managing a complex enterprise scale application and infrastructure environment, which includes robust Windows and Linux Servers, Microsoft Active Directory, and cloud-based infrastructure such as Microsoft 365. Duties will include assisting with design, deployment, automation, and maintenance of the environment along with other related support activities.
Duties and Responsibilities
- Provides infrastructure support including Microsoft Active Directory, Windows, and Linux server administration, Exchange Online, and Microsoft 365.
- Automates processes and integrations across multiple technologies, primarily using Windows PowerShell.
- Analyzes, diagnoses, and resolves complex system issues.
- Assists in developing and conducting evaluations of new and existing solutions to identify potential benefits and impact to the agency.
- Monitors and ensure system availability and efficiency.
- Assists with developing and documenting policies, procedures, and standards for supporting core platform technologies.
- Collaborates with other agency staff to identify and implement service and security improvements.
- Other duties assigned, which may include on-call or scheduled after hours work as required.
