Insight Global is hiring a Billing Specialists in Baltimore, MD. This person will support enterprise clients by ensuring accurate and timely billing and invoices. Key tasks include managing billing portals, analyzing processes for efficiency, maintaining client relations, pulling invoicing reports, contacting customers about exhausted purchase orders, and ensuring billing accuracy through detailed correspondence.
Qualifications:
- High School Diploma or GED
- 2+ years of experience in a B2B Billing role in any of the following –
- Clerical, administrative, invoicing, PO’s, and/or bookkeeping
- Accounting background analyzing transactions from B2B
- Intermediate Proficiency in Excel
- Ability to analyze financial transactions and have a keen attention to detail
Responsibilities of this role include, but are not limited to:
- Create special, custom or summary billings/invoices for all customers that require non-standard billing/invoicing on a monthly, weekly or daily basis
- Run and or verify scheduled billing/invoice reports run as scheduled
- Review all custom or summary billings/invoices before they are delivered to customers to ensure they are accurate, error free and reconcile to the standard billing system(s)
- Process web billing tasks
- Work closely with the customers and national account team
- Negotiate payment arrangements with past-due customers
- Make outbound collection calls
- Other duties as assigned
- Regular attendance is required to fulfill the essential functions of the job