Overall Summary:
We are seeking a highly motivated and detail-oriented Work Methods Specialist to join our team. The ideal candidate will be responsible for developing, implementing, and maintaining work methods and procedures to improve safety, operational efficiency, and reliability. This role requires a strong understanding of utility operations and a proactive approach to problem-solving.
Location: Hybrid (see below), downtown Pittsburgh, Pennsylvania at Woods Run Complex
Key Responsibilities:
- Develop and document standardized work methods and procedures for various utility operations.
- Analyze current work processes and identify areas for improvement to enhance efficiency and safety.
- Collaborate with field operations teams to ensure the effective implementation of work methods.
- Conduct training sessions for employees on new work methods and procedures.
- Monitor compliance with established work methods and procedures, and recommend corrective actions as needed.
- Stay current with industry best practices and regulatory requirements to ensure compliance and continuous improvement.
- Collect and analyze data to measure the effectiveness of work methods and identify opportunities for further optimization.
- Prepare reports and presentations on work methods and improvement initiatives for management.
Education/Experience:
- Bachelor’s degree in engineering, business administration, or a related preferred
- Seven (7+) or more years related work experience required.
- Minimum of three years of experience in utility operations or a related field strongly preferred.
Skills and Abilities Utilized in this Role Include:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in using software tools for data analysis and process documentation.
- Knowledge of industry standards and regulatory requirements.
- Ability to work and build alignment with a range of internal and external stakeholders.
- Strong communicator with ability to facilitate meetings, conceive, craft, and deliver presentations to stakeholders.
- Highly organized, detail oriented, and self-motivated.
- Proven technical writing abilities
Why you'll love working here: We live by our values!
- We are safe above all else. We must keep ourselves, each other, our customers and communities safe.
- We are guided by our commitment to integrity and never compromising on ethics.
- We are dependable, collaborative and steady; we are a trusted partner to all.
- We believe in equity and equal access to work, resources and opportunities are critical elements of a clean energy future for all.
- We are ingrained in our community; we work where we live and are committed to serving our vibrant, diverse communities.
Hybrid Work
Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.
Storm Roles
All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company. Examples of storm roles could include but aren’t limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.
Data Governance
Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.
