Title: Emergency Communications Engineer
Client: NYC Agency
Location: Brooklyn, NY (Onsite)
Duration: 12 Months
Mandatory Skills:
- 8+ years of experience working in a data center or in the field supporting related work
- 8+ years of experience in network support, LAN/WAN troubleshooting.
- 8+ years of experience in communications routing, transport and delivery (Wireline, Wireless and VoIP)
- 8+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)
- Working knowledge of networking hardware and topologies
- Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments
- Working Knowledge of computing systems and hardware
- Experience with LEC circuits termination and turn-up
- Ability to perform physical work related to the job
- Ability to follow detailed job documents
- Must be willing to travel within the NYC region to meet customer SLA’s
- Must be willing to work on-call, after hours and weekends when required
Desirable Skills:
- Bachelor's degree from an accredited college in computer science or related area of study
- Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language
- Experience with Emergency Communications infrastructure, systems, applications and related technologies
- Knowledge of E911 call routing, selective routing, trunking and location-based routing
- Knowledge of DMS and ACD systems
- Knowledge of ANI / ALI services and functionality
- Knowledge of 9-1-1 Call Handling Systems
- Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks
- Knowledge of NG9-1-1 ESINET call routing
- Knowledge of SMS, RTT, TCC routing, SMS aggregation
- Knowledge of GIS and location-based identification systems
