Title: Program Manager – Digital and Technology Services
Location: Philadelphia, PA (Local candidates only)
Type: Contract
Our client is seeking a Program Manager who exhibits outstanding skills in the coordinated management of multiple related projects directed toward a common objective. The portfolio of projects includes Cybersecurity, Infrastructure, and Technology projects.
- The Program Manager – Digital and Technology Services demonstrates exceptional knowledge of and expertise in program management methodology, tools practices, and standards. The Program Manager is assigned to a complex set of projects spanning multiple years' commitment that requires dedicated project managers and team members. Exhibits outstanding skills in the coordinated management of multiple related projects directed towards a common objective.
- Demonstrates exceptional proficiency in assimilation of interrelated factors to gain successful results towards the program objectives. This includes complicated plans, decision making, budgets, risk mitigation, and multilayer communication and relationship management.
- Demonstrates expert proficiency in reviewing and creating detailed documentation and reports relevant to the management and operation of the company's computer systems, including budget plans.
- Exhibits excellent communication skills in dealing with program leadership, project sponsors, colleagues, vendors and organizational administration.
- Demonstrates ability to directly supervise project managers in a dedicated, matrix, or blended environment.
- Exhibits seasoned leadership in motivating project teams and stakeholders.
- Demonstrates exceptional skill at negotiating agreements with customers / coaching staff and managing the change journey toward program strategic objectives.
- Key Accountabilities:Functions as both subject matter expert and team manager. The responsibilities echo those of a Principal Project Manager but include direct supervision of team members and projects. A Supervisory Project Manager manages programs of related project plans and leads the Project Management Organization.
- Oversees management of a portfolio of related projects; leads and manages large complex projects or a series of projects with significant risk.
- Manages and tracks aggregate budget and resources, reconciles shortages and overages in individual budgets, implements project budget controls as needed, and facilitates program audits.
- Works with Executive Sponsors and Program Managers to define project scopes, resolve critical issues, mitigate risks, establish and monitor appropriate project budgets, and ensure that program management goals and objectives are successfully completed in compliance with organizational and project management practices, standards, and policies.
- Collaborates with HR and Resource Managers to identify and select project personnel; communicates the project vision and individual roles to team members; and manages resources, vendors, and all relevant parties.
- Monitors project progress, resolves associated issues and mitigates risks, and ensures that stakeholders remain informed and actively involved in the project's timely completion.
- Generates and distributes program status reports and metrics for all affiliated stakeholders.
- Provides business input to top management, PMO, and key stakeholders on decisions to initiate new projects and discontinue existing projects.
- Negotiates contracts and manages vendor relationships relative to project portfolio.
- Collaborates with the PMO on continuing development of best practice project management tools and techniques.
- Manages, coaches, and mentors project managers.
- Understands and complies with all enterprise and IS departmental information security policies, procedures, and standards.
- Supports the integration of information security in the development, design, and implementation of technology resources that process, transmit, or store company information.
- Supports all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.
- Requirements:
- Bachelor's degree in Business, Healthcare IT, or related field required.
- Master's degree in Business Administration, Health Administration, or additional disciplines preferred.
- Project Management Certification (PMP) - Project Management Institute (PMI) required (upon hire).
- Project Management Institute (PMI) Membership - Project Management Institute (PMI) required (upon hire).
- At least fifteen (15) years solid experience as project manager in medium to large complex projects with increasing responsibilities.
- At least three (3) years Program Management responsibilities in large complex programs.
- Ability to work 80% remotely, 20% on site in offices in Philadelphia as needed.
