Job Title: QA Analyst
Location: Minneapolis, MN
The Quality Assurance Analyst is responsible for building, reporting and executing a testing strategy within the retail technology and DevOps stack. Testing considerations include functionality, security, performance, compatibility and usability. The Quality Analyst needs to be a strong communicator and work beside multiple external vendors and within Client's internal team.
The Quality Analyst works closely with Client's Retail Technology Team and other internal cross functional team members.
Key Responsibilities Include:
Testing and Reporting
- Work autonomously and with minimal supervision, yet collaboratively within DevOps and Retail Technology teams
- Develop test strategy plans, scenarios, and cases
- Support, maintain, and enhance all test case automation related activities during iterative development, system testing, and regression testing
- Run test scripts against various POS software and hardware components, custom built applications, COTS and SaaS applications.
- Ensure product teams provide clear documentation that outline feature enhancement, release components and other change elements
- Create reports that communicate test status and report findings
- Make recommendations and consider opportunities to enhance QA processes
- Demonstrate good judgement in implementing methods and time management
- Utilize SQL database and SSRS to perform data analysis
- Work with product and project managers cross-functionally to establish and continuously refine plans and test cases
Communication
- Communicate test strategies and activities to appropriate team members across the organization on a bi-weekly basis
- Communicate and work directly with third party vendors to test new releases within the POS and mobile technology stack
- Contribute during vendor management conference calls that serve to organize development activities by escalating identified or anticipated QA concerns, or program aspects that require clarification
- Work with DevOps to build quality power platform apps
- Utilize multiple communication channels including Microsoft products, JIRA, Asana, Teams, etc.
Release Management
- Partner with internal team and vendors to assess the severity of and identify solutions for bugs/defects
- Make determinations as to whether a release meets UAT acceptance criteria
- Review release management notes and provide feedback regarding any opportunities for clarification relative to new or modified user features
Equal opportunity employer including disability/veterans.
