Keystone Experts & Engineers is seeking a temporary full time Project Coordinator. The selected candidate will begin working in our beautiful Castle Rock, Colorado office for the first two weeks and potentially be eligible for a hybrid schedule following training. This is a 4-6 week temporary position with the potential to extend.
In this role you will be a key member of our dynamic team by managing a high volume of active projects and coordinating with multiple team-members, clients and vendor partners to support assignments, many generated by the recent hurricanes. Preferred candidates will have experience in the property insurance industry as a claims specialist or adjuster, but this is not required.
This is an opportunity to work for an established yet ever growing local company in a challenging, collaborative and positive work environment.
What you will do:
- Create assignments in the company database.
- Make initial contact with clients to confirm each project’s scope of work and the time frame required for an expert investigation.
- Format formal documents and other correspondence to ensure font, style, pagination and numbering are consistent with Keystone’s quality control requirements.
- Provide client updates / requests via phone and email on the projects being managed.
- Coordinate with a nationwide team of experts on multiple open assignments to ensure quality and turnaround time compliance meets our established expectations for client deadlines, status updates, and billing information.
- Prepare billing invoice templates, package (prepare) finalized invoices and reports, and transmit to the clients.
- Balance individual accountability with a collaborative results-driven team of professional project coordinators, administrative staff, technical staff and company leaders.
The ideal candidate will have the following qualifications:
- 1-3 years of combined experience in administrative and customer support roles, ideally with exposure to property insurance claims.
- Excellent written and verbal communications skills with strong customer focus for client communications.
- Critical thinking skills applicable to escalation resolution.
- Ability to work in a fast-paced environment and adhere to tight deadlines by organizing, prioritizing and completing multiple tasks.
- Tech-savvy across multiple software platforms, ideally including working knowledge of Google Workspace.
- Must be willing to work as part of a team with a sense of urgency.
Compensation:
Salary Range equates to $50,000-$60,000 per year, paid bi-weekly, during the temporary employment period.
Keystone Experts & Engineers specializes in forensic engineering and investigative services for commercial and residential structures, vehicles and products. Our company has developed a strategic and skilled national team of highly skilled multi-disciplined engineers, architects, fire investigators, contractors and industry experts to provide expert forensic consultant services for our nationwide customer base. We deliver streamlined forensic engineering solutions to provide clear and definitive conclusions with reliable, industry-leading turnaround times and open customer communication.
If you're seeking an opportunity to apply your property insurance claims background and experience in a new setting, and would like to be part of our mission of providing vital support to victims of the recent hurricanes, APPLY TODAY!
