Our client, a leading financial software company, is looking for a Risk Analyst to join their team on a hybrid schedule in Atlanta, GA.
**This is an 8 month contract with the potential for extension or conversion**
The Risk Operations team supports and protects our Small Business customers from financial losses resulting from fraud and financial risk.
Responsibilities
- Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends
- Understand standard operating procedures and operate within the established guidelines to mitigate risk
- Document processes and procedures and maintain accurate and detailed records of all transactions
- Represent Intuit's brand and provide top-notch service while balancing customer empathy with risk policies
- Collaborate effectively with cross-functional teams to resolve customer-related issues
- Identify areas of improvement and propose changes to optimize processes and technology
- Stay up-to-date with industry trends and data knowledge to identify new fraud and risk pattern
Skills:
- We are looking for a talented and experienced Risk Specialist who has a proven ability to work effectively in a fast-paced and dynamic team environment.
- The ideal candidate must have strong problem-solving and decision-making abilities and be able to identify, research, and analyze complex issues.
- The candidate must have exceptional time management skills and the ability to work under tight deadlines while prioritizing tasks to meet SLAs.
- Banking and/or payroll background
- Computer skills to handle use of multiple apps
- Critical thinking and analytical skills
All applicants must be authorized to work in the United States on a full time basis now and in the future.
