ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Assists and administers lease agreements
- Maintains quality tenant relations and builds positive relationships with tenants via phone or email. Inspect properties when directed by Manager
- Assists with implementation of preventative maintenance programs working with Stiles Maintenance and Contractors
- Collects monthly rent payments, contacts delinquent tenants
- Follows up on all maintenance requests and assists tenants with operation questions and concerns
- Assists in budget preparation, information gathering and data input
- Assists in the preparation of new projects gathering information for operating and start-up budgets
- Completes weekly timesheets
- Completes the monthly reports for the Managers approval. Coordinate with Accounting Department on property accounting issues (i.e. rental charges, invoicing, reconciliation's, tenant billing and invoicing processing)
- Process tenant reimbursements (card applications, invoices, conference room) to accounting and generate individual invoices for each tenant
- Performs vacant space inspections
- Monitor and dispatch maintenance services via Workspeed as necessary and advises manager of work activity
- Complete Welcome Tenant Packages, Rental Commencement Letters and Tenant Space turnover
- Coordinates tenant move-ins and move-outs
- Answer incoming calls
- Maintains good relations with:
o Tenants
o Vendors
o Brokers
- Prepare vendor contracts
- Maintain vendors insurance current and consistent with contract requirements
- Handle tenant complaints
- Code payables and input for manager’s approval
- Set up and maintain lease and property files
- Maintain tenant insurance current and consistent with lease requirements
- Send and file tenant rent statements monthly
- Initiate tenant lobby events
- Order tenant anniversary lunches/gifts
- Respond to tenant & vendor inquiries
- Other duties may be assigned which are consistent with the position.
EDUCATION and EXPERIENCE:
Minimum of an Associate’s Degree preferred. 1-3 years experience, preferably with office or retail.
COMPUTER SKILLS:
Proficient in MS Suite, especially Excel (applicants will be tested).
