Alliance Manager
Location: Camden, NJ or Warrenville, IL
The Alliance Manager will have the overall responsibility for client satisfaction, contract execution, and business growth by ensuring operational excellence and developing superior relationships with our client. This position is part of the project management team and must maintain a highly interactive relationship with the Company project manager(s) and client representatives to directly support day-to-day operations, including resolution of emergent issues. This position will manage the overall relationship with the client and serve as the key point of contact for the Company. The role will be expected to become thoroughly knowledgeable of our products and the governing client agreement, facilitate the execution of client and Company initiatives, and assist in providing our clients with solutions to meet their needs. The position will report to the Senior VP of Operations and support the Senior VP of Business Development.
RESPONSIBILITIES:
- Responsible for supporting the project management team to ensure successful execution of projects, including resolution of emergent issues
- Oversee client contracts and ensure that contractual responsibilities are met effectively
- Identify issues as they arise and collaborate with company stakeholders to formulate a strategy for resolution in a timely and collaborative fashion
- Identify and pursue new opportunities to support client needs and company sales objectives and targets
- Prepare proposals and commercial quotes for new or emergent work
- Provide accurate and regular bookings forecasts
- Report activities to management on a weekly basis
- Provide feedback on competitive activities and new market opportunities to management
- Position our organization as an Alliance Partner through transparent, constructive, and effective interactions with key client representatives
- Support key corporate goals related to project implementation and providing solutions to our client to ensure Holtec is the client’s “Go-To” supplier and long term Alliance Partner
- Understand sufficient technical aspects of all Holtec products
- Maintain status (schedule, quality, and cost) of ongoing projects, as needed
- Lead cross functional teams in preparation for interactions with client
- Plan, coordinate, and facilitate client meetings
- Review product design for compliance with engineering principles, contract requirements, and applicable standards
- Approve design changes, specifications, engineering analyses, and drawings
- Additional duties as required
EDUCATION AND EXPERIENCE:
- 5+ years Nuclear Power industry experience, preferably in project execution, project management, or business development
- BS Degree in Science related field or equivalent experience
- Project Management Professional Certification (PMP) or equivalent preferred
- Experience in growing and expanding company role supporting a specific client or clients
- Experience/knowledge of Dry Storage of used nuclear fuel preferred
- Experience/knowledge of heat transfer equipment preferred
- Strong written and verbal communication skills
- Good business development acumen
- Ability to solve complex technical and commercial issues
- Sufficient scheduling experience using Primavera or Microsoft Project
- U.S. Citizenship or U.S. Permanent Resident Status
- Must be able to gain and maintain unescorted access at a Nuclear Power facility
- Must have the capability of using a computer for word processing and spreadsheet operation
- Must have the ability to work with client and internal personnel
- Must perform work with minimal supervision toward attainment of goals
- Must be able to travel to Entergy plants (25% travel)
- Position located in the Camden, NJ or Warrenville, IL
