- $15/hr
- Schedule: Monday-Thursday 5:00pm-10:00pm
- Onsite in Phoenix, AZ.
- 6+ month contract with likely extension/conversion
Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so, we would love to hear from you! Our client is a Phoenix-based higher education program who is seeking a customer service professional to join their team.
About the Position:
Under general supervision, this position supports the Student Services/Operations function by providing general information to students, visitors, staff, and faculty. Performs various clerical & administrative functions to ensure that information is timely and accurate and that the necessary University resources are available to internal and external customers.
Preferred Knowledge, Skills, and Abilities:
• Exceptional oral & interpersonal skills required to effectively communicate general information to visitors, students, faculty, and other university personnel
• Proficiency with computers and software applications required to perform the clerical and administrative functions described above
• Experience with facilities management strongly preferred
• Results-orientated focus and ability to manage multiple projects or tasks at one time
• Ability to manage time well
• Ability to work under minimum supervision
Primary Accountabilities
• Provides primary coverage & reception responsibilities for campus Student Resource Center
• Provides general assistance and University resources to visitors, staff, students, and faculty
• Opens the facility, closes the facility, and ensures Student Resource Centers are staffed during business hours and are cleaned. This may require flexibility in schedule
• Performs various activities to support the accurate and timely processing of attendance. Activities may include distributing or collecting attendance sheets, inputting information in the appropriate student tracking system, researching discrepancies of records, and following up on related issues with the appropriate campus personnel
• Ensures that the campus facilities and related equipment are available and in the appropriate condition to accommodate student and faculty use by scheduling rooms, coordinating equipment check-out, and stocking rooms with the appropriate classroom supplies. May also ensure that the appropriate room configuration is set up and that rooms are clean prior to use.
• May assist students with navigation of online resources and tools, and coordinate campus resources such as workshops, tutoring, and community events
• Provides clerical and administrative support to the department through various activities such as filing, typing, copying, and collating materials to ensure that department operations run smoothly. May also provide backup assistance to other department personnel as directed or apparent
• Must convey a professional image and excellent communication skills while maintaining positive, professional, and helpful interactions with students and external customers
• Responsible for proctoring testing activities for students
• Responsible for updating campus and company documents, sites, and other channels of communication
• Coordinates and attends activities related to local commencement ceremonies
• May perform other duties as assigned or apparent
Required Knowledge, Skills, and Abilities:
• HS Diploma or equivalent education required; some college experience preferred
• At least one year of experience in retail, customer service, clerical, or related field
Interested? Apply today!
