Apex Systems is looking to hire multiple Workstation Technicians with our esteemed client located in Rochester, MN! These roles come with a weekly pay structure and immediate access to a full lineup of benefits.
Compensation: $20-22/hr (overtime rate of $30-33/hr when applicable)
Schedule: 3pm to 1130pm CT, Monday - Friday
Benefits: Health, dental, vision, 401k, and a weekly pay structure
Responsibilities:
-Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed.
-Ensure equipment is labeled according to company specifications.
-Researches, verifies, and documents device specifications according to purchase order and company standards.
-Works in conjunction with service and business units to relocate equipment as requested by departments.
-Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests.
-Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.)
-Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base.
-Maintain inventory of supplies and equipment necessary to complete installations or repair requests.
-Collaborate with other IT Infrastructure areas to manage parts inventory.
-Evaluates and processes equipment according to IT Security policy and guidelines.
-May require overtime and on-call participation.
Requirements:
-High School Diploma
-2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment - skills must include knowledge of Operating Systems and configuration, hardware configuration and software installation.
OR Associates degree OR two years Technical School training in Computers, Technology, Electronics or a related field.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
