WPX Office Services Associate - Mail and Print Services
Location: Boston, MA (will be supporting 5- 6 of our law firm/ hedge fund/ financial services client sites in the Downtown Boston/ Seaport Area)
Pay- Rate: $21.00/hr
Shift: 8 hour shift between 7:00am - 7:00pm; Monday - Friday; 35 hours per week
Company Overview:
We're seeking a dedicated professional to support our mail and print production services. With a commitment to excellence and client satisfaction, our team ensures that every mail item and print request is handled with precision and care.
Key Responsibilities:
- Manage mail services including receiving, sorting, delivering, and tracking packages.
- Prepare outgoing shipments and digitize mail as needed.
- Assist clients with inquiries and requests via email, telephone, and in person.
- Participate in print production tasks including operating Canon Color copiers and managing online print submission software.
- Assist with setting up conference rooms
- Act as back up for reception
- Assist with setting up catering
- Handle mail merge jobs, GBC binding, and troubleshooting machine issues.
- Provide proofs for client approval and maintain communication throughout the printing process
Qualifications and Skills:
- High school diploma or equivalent required; associate degree preferred.
- Valid driver's license.
- Strong communication skills, both verbal and written.
- Ability to follow established processes and procedures.
- Detail-oriented with a focus on delivering high-quality work.
- Comfortable working in a fast-paced environment and managing multiple projects simultaneously.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Familiarity with package tracking tools such as PS Track.
- Hospitality-driven with a client-first mentality.
Education and Experience:
- High school diploma or general education degree (GED) required.
- Associate degree preferred.
Communication Skills:
Ability to comprehend and interpret instructions, write routine reports, and respond effectively to inquiries and complaints.
Other Skills and Abilities:
Demonstrates maturity, thrives in a busy work environment, works well under pressure, and exhibits a strong work ethic.
Forrest Solutions, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
