Field Applications Engineer will be accountable for providing technical guidance and information to customers on a pre-sales and post-sales basis to enable delivery of design, fabrication, and assembly goals, per customers’ expectations.
Responsibilities:
- Uses technical knowledge of products and associated development tools to assist customers on complex issues.
- Assists with the development of complex product roadmaps.
- Develops and maintains ongoing relationships with product and business development teams.
- Provides technical expertise during product development by defining customer product needs and translating these needs into new product recommendations and specifications.
- Reviews customer requirements, identifies and communicates potential issues and provides recommendations that will meet both the capabilities Flex and the specifications of the customer.
- Identifies and communicates existing and potential design issues both internally and externally.
- Coordinates product integration efforts between component suppliers, Flex, and the customer.
- Develops and presents technical seminars for customers and sales personnel to promote employers' manufacturing capabilities, services, available technologies, manufacturing process and quality.
- Works with customer representatives to coordinate vendor qualification surveys.
- Provides best in class, complex, technical assistance by answering and closing all customer and program management technical questions related to manufacturing capabilities including design, fabrication, and assembly abilities.
- Defines initial project/product scope and prepares project plans to meet customers' expectations.
- Prepares detailed project plans by documenting customers' requirements and incorporating design and manufacturing capabilities to meet customers’ expectations.
- Prepares and maintains required documentation.
- May be required to sit at customer site.
Qualifications:
- Typically requires a bachelor’s degree in related field or equivalent experience.
- Typically requires 2 years of experience.
- Demonstrates operations and technical skills and understanding of Anord Mardix functional standards.
- Demonstrates working knowledge of functional concepts and a solid understanding of Anord Mardix policies and procedures.
- Impacts immediate (daily or weekly) operations of the team or functional area.
- Executes and may provide input to functional processes or technologies.
- Assists in achieving section/sub-function objectives for a functional area.
- Demonstrates commitment to implement initiatives.
- Exercises independent judgment within defined procedures and practices to achieve objectives; may make decisions absent management supervision using broad guidelines.
- Provides input for team decisions. Decisions affect individual tasks.
