Our client provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. Headquartered in Houston, TX, but with commercial and services hubs around the world, our client provides world-class services to more than 22,000 units in its installed base. They are looking to add a Regional Manager to their team in the West Texas area!
Role Summary:
The Regional Manager will demonstrate leadership to their assigned team in communicating business goals, programs, and processes for an area or business segment. In this role, you will utilize experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to affect short-term and some long-term business goals.
Benefits/Expectations:
- Competitive salary plus bonus opportunity
- Set Monday through Friday schedule, on-call as needed
- Majority of time spent in the office with about 25% travel
- All travel, transportation, and lodging covered.
- All benefits effective on first day of employment - comprehensive health, dental, and vision insurance.
- 401(k) match up to 5%. Employees are 100% vested on day one.
- Eligible candidates must be local to the Midland/Odessa area, or willing to relocate
Required Qualifications:
- Experienced in Engines & Compressors required (Ajax, Clark, Cooper-Bessemer, Waukesha, White Superior, Ingersoll-Rand, Worthington, Enterprise, Joy, etc.)
- Bachelor’s Degree from an accredited college or university (OR High School Diploma / GED from an accredited school or institution with 10+ years mechanical experience)
- Minimum 5-7 years of experience in Field Service
- Minimum of 3 years of experience in a leadership, team lead or supervisor role
- Leadership skills
- Excellent verbal, written communication, and interpersonal skills
- Strong administrative and organizational skills including telephone communication and active listening
- Ability to respond to unplanned situations and circumstances
- Proficiency with Microsoft Office including Outlook, Excel, PowerPoint, and Word applications
- Experience with SAP preferred
- Work overtime, weekends and holidays, as required
- Possess or obtain a valid driver's license
Responsibilities:
- Participate in development and lead the execution of the Services growth strategy
- Work closely with Region Leader to ensure appropriate coverage and execution of all field service opportunities
- Supervise field service personnel, including time keeping, expense approval and scheduling.
- Support field crews with technical information, tooling and logistical information.
- Support service scope and quote development
- Either with the sales team or on your own, call on customer sites to promote the service team, perform a site analysis for quotations, and/or plan/schedule projects
- Provide the operational leadership needed to drive profitable service growth
- Perform overall business management duties for assigned field service technicians
- Provide accurate and timely information to assigned personnel regarding salary planning, performance appraisals, career coaching, and disciplinary action, as required
- Develop personnel through training, mentoring, and cross-functional opportunities
- Coordinate and manage project team schedule to optimize region resources
- Lead efforts to ensure Customer Service excellence for assigned customers
- Implement Operation Safety Policy instructions and conduct fieldwork in compliance with all EHS applicable regulations and employee safety practices
- Ensure operational excellence in the areas of integrity, controllership, and compliance
