TCI has an immediate need for a Remote Business Analyst. This is not a C2C opportunity. This is a long-term contract opportunity with probable extensions.
Note: This position requires US Citizenship or Permanent Residence.
SUMMARY
The Business Analyst will lead or engage in requirements gathering/JAD sessions and working closely with Project Manager(s), SMEs, Vendor and Business Users.
RESPONSIBILITIES
- Define and document requirements and use cases comprehensively.
- Troubleshoot application and/or interface issues as they arise.
- Address reporting issues through effective troubleshooting.
- Collaborate with the user community and vendors to ensure adherence to implementation timelines.
- Support application/project go-live.
- Demonstrate a high level of working knowledge with IS methodologies and processes (i.e., Project Life Cycle, System Development Life Cycle and IS Change Management process).
- Gathering detailed requirements that completely define the project.
- Develop high-level models and user prototypes to identify and validate business processes and solutions as needed.
- Facilitate reviews, approvals, and sign-off sessions for business and functional requirements.
- Oversee and coordinate end-user testing activities.
- Strong communication skills.
- Initiate and manage workflows for reviewing and approving deliverable documents and communications.
- Collaborate with cross-functional teams to align project objectives and deliverables.
- Perform gap analysis to identify areas for improvement and recommend solutions.
- Identify risks and develop mitigation strategies to address potential project challenges.
- Establish and maintain strong relationships with stakeholders to ensure their needs are met.
REQUIREMENTS
- Bachelor's degree, or equivalent combination of recent, relevant work experience.
- Working knowledge of Kentucky Healthcare Programs (i.e., Medicaid).
- Proficient in Microsoft Product Suites (Word, Excel, SharePoint and Visio).
- 5+ years working in a Business Analyst position.
- Experience defining business problems, gathering and documenting requirements; determining business solutions and verifying solutions meet requirements.
- Strong understanding of SDLC methodology.
- Ability to handle extreme workloads with general direction.
- Relationship management and facilitation skills.
- Possess strong written and verbal communication skills.
- Proficient problem-solving skills.
- Strong decision-making ability.
- Must be adaptable to change in a fast-paced environment.
- Must be detail-oriented.
- Must be self-motivated and able to work independently and in conjunction with team members.
Preferred Qualifications
- An understanding of healthcare enterprise systems (including, but not limited to claims, finance, members, providers), with the ability to understand and communicate from a business and technical perspective.
- 5+ years working in a Business Analyst position for a large-scale IT system.
- Certified Business Analysis Professional Certification (CBAP).
