SR. Mgr. Risk Management and Fraud eCommerce\PM – 13500
Duration: 12+ Months, possibility for conversion
Location: Ridgefield Park, NJ
Schedule: Hybrid - Monday-Thursday onsite, Friday WFH/Remote
Top skills:
- Fraud
- Supervision
- SQL, must have
KEY RESPONSIBILITES/REQUIREMENTS:
- Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization
- Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives
- Continuously evaluate our client’s platform for risk factors and develop strategies to manage them through data analysis and models
- Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization
- Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs
- Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement
- Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs
- Develop risk mitigation strategies to support the different channels within our client’s digital platform
- Work independently and cross-functionally to provide outstanding customer experiences
Skills, Experience, and Preferred Qualifications:
- 5+ years of experience of fraud and risk assessment, analysis and management for e-Commerce, consumer financial services etc.
- Must have bachelor’s degree in analytics, statistics, or other quantitative field, master’s degree highly preferred
- Must have strong experience with SQL and queries
- Must be able to develop/write business cases
- Must have leadership experience, 2+ years of people management experience
- Experience creating process flows, procedural documentation, and business reporting to include KPI measurement
- Experience in an eCommerce and/or Digital Marketing environment
- Familiarity with building reports and visualizations using Tableau (or similar BI tools)
- Strong problem-solving ability
- Excellent communication and data presentation skills
- Experience managing teams across global regions
