Must be able to communicate effectively in Spanish.
Retail customer service-oriented individual with experience in aesthetics or cosmetic/plastic surgery. Knowledge and skill in informing clients and customers regarding services such as Plastic Surgery and minimally invasive aesthetics procedures. Must be competent in setting up or assisting clinician with checking in/checking out patients. Demonstrate ability to work in collaborative medical team environment. Must have vast knowledge of sales techniques and maintain minimum sales quotas. Spanish Speaking a must.
Outgoing, intelligent and friendly face at our front desk is what we are looking for at this busy, fast-paced plastic and reconstructive surgery office. You will be working for two doctors responsible for manning the schedule for 3 providers.
Job Qualifications:
Front Desk Qualifications:
1. Prior experience in high end service industry with front desk experience and background
2. Competent in check in and check out process and accurately accepting payments from clients/patients.
5. Basic Computer skill competency including use of Word and Excel.
6. Able to enter patient information into web based EMR System with proper and consistent documentation.
7. Able to work directly with customer sales and including patient follow ups
8. Able to manage customer complaints/concerns in a respectful manner with satisfactory reconciliation.
9. Knowledgeable on basic principles of skin care and treatment with topical products.
10. Comfort in working with clinical staff at all levels and under dynamic environment.
11. Bilingual in Spanish required.
Job Type: Full-time
Experience:
- Customer Service: 1 year (Preferred)
- Office Administration: 1 year (Preferred)
Education:
- High school or equivalent (Preferred)
Language:
Work authorization:
- United States (Preferred)
Additional Compensation:
Work Location:
Benefits:
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
Benefits offered:
- Paid time off
- Health insurance
- Dental insurance
- Retirement benefits or accounts
- Commuting/travel assistance
- Workplace perks such as food/coffee and flexible work schedules
