Overview:
United Public Adjusters (UPA) is seeking a diligent and experienced Personal Property/Contents Claims Adjuster to oversee and manage the processing of content-related insurance claims. The ideal candidate will have a strong background in claims management, excellent leadership skills, and a commitment to providing exceptional service to our clients.
Key Responsibilities:
- Supervise a Team: Lead and support a team of content claims adjusters, providing guidance and ensuring high performance.
- Claims Processing: Oversee the intake, evaluation, and processing of content claims to ensure accuracy and compliance with policy provisions and regulations.
- Client Interaction: Act as the primary contact for clients, providing updates and information regarding their claims and addressing any concerns promptly.
- Interview Claimants: Gather detailed understanding of the claim by interviewing the claimant.
- Set Up New Claims: Initiate new content claims and ensure all necessary documentation is obtained.
- Onsite Inventory: Oversee the onsite personal property inventory to document all items claimed performed by the field adjusters.
- Content Valuation: Create a detailed valuation of the contents and recreate the contents claim.
- Approval and Submission: Obtain approval from the insured before submitting the content claims and follow up as necessary.
- Review and Rebuttal: Review initial content claims and prepare rebuttals if necessary.
- Document Preparation: Prepare and submit comprehensive content claims documents.
- Depreciation Reimbursement: Submit and collect content claims depreciation reimbursement.
- Negotiation: Negotiate settlements with insurance companies to ensure fair compensation for clients.
- Policy Development: Develop and implement policies and procedures to enhance the efficiency and quality of claims processing.
- Reporting: Analyze claims data and prepare detailed reports on claim trends and performance for management review.
- Training: Train and mentor new claims adjusters, ensuring they understand company policies and industry best practices.
- Compliance: Ensure all claims processes comply with state and federal regulations.
Qualifications:
- Experience: Minimum of 5 years of experience in claims management, with a focus on content claims preferred.
- Skills:
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficient in claims management software and Microsoft Office.
- Detail-oriented with strong analytical and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines.
- Working knowledge of XACTIMATE.
Working Conditions:
- Environment: Office-based with some field work.
What We Offer:
- Competitive salary starting at $75,000/year.
- Health benefits package.
- In-depth training and coaching from industry leaders.
- A professional and supportive work environment in our corporate office in Melville, Long Island, with covered parking included.
Apply Now:
If you’re ready to join a team that values growth, excellence, and customer advocacy, we’d love to hear from you. Interested candidates should submit a resume, cover letter, and three professional references. In your cover letter, please describe your experience and how you can contribute to the success of United Public Adjusters.
