Job Title: EDI Operations Specialist Contractor
Job Summary:
We are seeking an experienced EDI Operations Specialist to join our team on a contract basis, supporting daily EDI operational functions. This role will focus on resolving EDI issues, managing accounts receivable EDI workflows, and monitoring EDI-related tickets. The ideal candidate will also participate in EDI projects as needed to support business operations and ensure seamless data exchange with partners.
Responsibilities:
- Manage daily EDI operations, including monitoring, troubleshooting, and resolving EDI-related issues.
- Coordinate with internal teams and external partners to address EDI processing errors and ensure timely resolution.
- Support accounts receivable processes by ensuring accurate and timely data flow through EDI channels.
- Monitor EDI ticketing system and prioritize tickets based on urgency and business impact.
- Participate in EDI projects, supporting system upgrades, new partner onboarding, and process improvements as needed.
Required Skills:
- Strong experience in EDI (Electronic Data Interchange) processes, with familiarity in standard EDI formats (e.g., X12, EDIFACT) and protocols (e.g., AS2, FTP).
- Proficiency in EDI mapping, translation software, and troubleshooting tools.
- Experience with ERP systems (e.g., SAP, Oracle, or similar) and their integration with EDI solutions.
- Ability to manage multiple EDI transactions and maintain accuracy in high-volume environments.
- Strong problem-solving skills, especially in identifying root causes and implementing solutions for EDI errors.
- Collaborative and adaptable working style, able to effectively communicate with both technical and non-technical stakeholders.
Preferred Skills:
- Experience with EDI platforms or middleware solutions (e.g., IBM Sterling, Cleo, Dell Boomi, or MuleSoft).
- Knowledge of accounts receivable processes and their integration with EDI systems.
- Familiarity with ticketing systems (e.g., ServiceNow, JIRA) to manage and track EDI issues.
- SQL skills for querying and troubleshooting EDI data issues.
- Exposure to project management principles for EDI-related projects or initiatives.
- Strong organizational skills, detail-oriented, with the ability to maintain workflow efficiency and documentation practices.
