The primary role of the Site Reliability Engineer is to design and oversee our cloud infrastructure which powers our unified commerce SaaS solution. This role works within a standard 9-5 schedule, however off hours work may be required when issues arise outside standard business hours.
Essential Functions:
- Design, implement, and maintain Azure cloud infrastructure solutions to support the company's applications and services.
- Collaborate with cross-functional teams to understand business requirements and translate them into scalable and reliable cloud architectures.
- Ensure the security, availability, and performance of Azure environments through proactive monitoring and optimization.
- Automate deployment, configuration, and management processes via Infrastructure as Code (IaC) using Terraform.
- Troubleshoot and resolve issues related to cloud infrastructure, working closely with client success and development teams.
- Stay up-to-date with the latest Azure technologies and best practices, providing recommendations for continuous improvement.
- Other duties as assigned.
Knowledge, Skills, Abilities (KSA’s):
- Proven experience as a Cloud Infrastructure Engineer with a focus on Azure (certifications such as AZ-305 are a plus).
- Strong proficiency in designing and implementing Azure Virtual Networks, ExpressRoute, and VPN gateways.
- Expertise in configuring and managing Azure services, including App Insights, App Services, Firewalls, Front Door, CDNs, VMs, Storage, SQL Database, Azure AD, and more.
- Experience with containerization technologies, such as Docker, in an Azure environment.
- Solid understanding of security best practices in cloud environments.
- Excellent problem-solving and communication skills.
- Understanding of build tools and build pipelines including Continuous Development (CD)/Continuous Integration (CI), and Continuous Testing (CT) as well as relevant technologies: Azure DevOps and Git
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks.
- Entrepreneurial Mindset
