*Only residents will be considered in the selection process
The role coordinates flight operations in the state, directing teams above and below wing, to maintain the quality and safety standards established in the Company.
Responsibilities
- Adapt the processes within the airport to the regulations to provide the best service to our customers, within compliance with current regulation
- Evaluate, provide feedback, and correct service delivery processes at the airport (supplier services, airport conditions, programs, service standards, baggage tracking control, and billing services)
- Represent Aeromexico and participate in the working group of local Airline Committees
- Monitor the operations in the station, to identify opportunities for improvement and implementation of corrective measures
- Serve as the official point of contact with the authorities, connect with local leaders, and be aware of local laws, regulations, and amendments updates
Qualifications
- Bachelor´s in Administration, Business or related
- 4 years of related work experience, must be familiar with Ground Operations processes with airlines
- Excellent verbal, written, and interpersonal skills (English and Spanish)
- Being able to prioritize, proven to be a team leader
- Service oriented
