*** Only Citizens or Green Card holders ***
*** No C2C ***
This position is for an onsite Field Service Technician position in Indianapolis, IN. Responsible for the overall remedial and scheduled service for customer devices under contract. Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.
Installs, operates, maintains, repairs, and modifies printers. Conducts technical analysis of device implementations, modifications, and enhancements to the device in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solutions in accordance with product and customer specifications, and recommends actions to company or customer representatives to coordinate product solutions. Assess product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors, and company representatives. Acts as local on-site representative to customer's organization.
Education & Training
- PRINTER REPAIR experience is required (break-fix type work, not basic troubleshooting)
- Strong electro-mechanical aptitude.
- Excellent driving record.
- Valid IN driver’s license.
- Reliable Transportation Required
- Sound administrative & computer skills.
- Microsoft Office Suites is Desirable
