About the Company
Our client is a charming ice cream shop in a historical building. Owned by life-long and active members of the local community, the shop has been a great success since 2010. The shop boasts a total of 44 ice cream flavors in addition to related treats, and offers family-, pet-, and vegan-friendly options and seating. The business also has environmentally friendly policies, a fun workplace, and happy customers! The shop experiences solid cash flow and customer growth. The owners make regular financial investments in the business, and have even moved into making their own product.
Role Summary
The General Manager will focus on oversight of shift managers and staff (about 10 employees total in winter; 25-30 in busy season). This role will also be expected to train and mentor the employees, many of whom are in high school and college, and may not have had jobs before. The General Manager will need to be attuned to the staff and customers, and be able to jump from the office to the counter at a moment's notice.
Hours
Winter: 25-30 hours/week. Busy season: 40-45 hours/week, including some Friday and Saturday nights.
Responsibilities
- Inventory ordering/control
- Scheduling
- Payroll
- Training employees
- Mentoring employees in professionalism
- Helping staff with day-to-day tasks
- Coordinating donations and give-back nights
Qualifications
Core
- 3+ years of food/beverage service experience (restaurant, bar, etc.)
- 1+ year of management experience (or 4+ years if no food/beverage service experience)
Bonus
- Experience training/mentoring others
Skills
- Training
- Mentorship
- Management (especially restaurant management)
- Organization
Benefits/Perks
Health insurance support available
Hiring Process
- Application
- Go over provided resources in preparation for recruiter interview
- Recruiter interview
- Interview with managing business partner
- Interview with non-managing business partner
- Offer
