Summary:
The Quality Control Technician Associate plays a pivotal role in ensuring the highest standards of quality for our clients electronic products/services. As a key member of the Quality team, the QC Tech.
Duties and Responsibilities:
- Use assorted hand and power tools to assemble and test basic and complex electro-mechanical subassemblies, computer chassis, and computer systems. Must be able to read engineering drawings and follow written or oral instructions.
- Test and troubleshoot of completed subassemblies, boards, and chassis.
- Receive, document, and compete RMA cases, including troubleshooting and following up with the responsible area, department, or personnel.
- Collaborate with cross-functional teams to address and resolve RMAs (quality issues).
- Update RMA cases and metrics as needed in the computer system.
- Perform Hi-Pot and Ground Continuity testing.
- Provides immediate feedback and training when problems occur.
- Train on the quality system, products, and processes using customer specifications and quality system policies, with a focus on process approach and risk-based thinking.
- Refurbish customer returned products as required.
- Support first article or prototype assembly inspections as directed.
- Performs kit inspections to verify the accuracy of work orders or sales orders against BOMs.
- Report any conditions that may jeopardize safety, quality, or delivery to the supervisor.
- Participate in material review boards meetings for material disposition.
- Apply good manufacturing practices and Techniques, such as documented inspections and error proofing methodologies.
- Participate in and collaborate on quality performance measures and continuously improve quality processes.
- Collaborate on investigations of non-conforming material/products to determine causes and develop corrective and preventive actions.
- Participate in audits to ensure compliance with ISO 9001 standards and industry regulations.
- Support calibration process and ESD program activities.
- Perform other duties as assigned.
Required Qualifications:
- High School diploma, associate degree preferred or combination of education and experience.
- 3 – 5 years of directly related experience working with electronics.
- Experience in conducting audits to ensure compliance with quality standards.
- Proficiency in Microsoft Office suite.
- Strong computer skills and knowledge of relevant software and tools.
- Demonstrated ability in report making and documentation.
