Company Description
KERN MEDICAL SUPPLY, LLC based in Bakersfield, CA, is a provider of medical equipment including oxygen, CPAP, orthotic bracing, walking boots, pediatric nebulizers, and other specialty medical devices. The company focuses on delivering essential healthcare products to meet the needs of patients.
Role Description
This is a full-time on-site role for a Customer Service Representative at KERN MEDICAL SUPPLY, LLC in Bakersfield, CA. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing excellent customer service on a day-to-day basis.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience expertise
- Strong communication and interpersonal skills
- Ability to problem-solve and handle customer inquiries effectively
- Experience in the medical supply industry is a plus
- High school diploma or equivalent required, some college preferred
