Urgent job opening as a Risk Analyst I with our direct fintech client.
Apply today for consideration!
Title: Risk Analyst I
Location: Atlanta GA (Hybrid)
Pay rate: $25.00 - $29.70 /hour
Duration: 6+ months
Duties:
We are looking for a talented and experienced Risk Specialist who has a proven ability to work effectively in a fast-paced and dynamic team environment. The ideal candidate must have strong problem-solving and decision-making abilities and be able to identify, research, and analyze complex issues. The candidate must have exceptional time management skills and the ability to work under tight deadlines while prioritizing tasks to meet SLAs.
Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends
Understand standard operating procedures and operate within the established guidelines to mitigate risk
Document processes and procedures and maintain accurate and detailed records of all transactions
Represent Client's brand and provide top-notch service while balancing customer empathy with risk policies
Collaborate effectively with cross-functional teams to resolve customer-related issues
Identify areas of improvement and propose changes to optimize processes and technology
Stay up-to-date with industry trends and data knowledge to identify new fraud and risk pattern
Requirement
- 2+ years of relevant experience in risk management
- Proficient with G-Suite and other relevant software
- Strong analytical and critical thinking skills with attention to detail
- Proven ability to deescalate customers and effectively handle difficult situations
- Strong organizational skills and the ability to manage multiple tasks
- Ability to work under tight deadlines and prioritize tasks to meet SLAs
- Strong work ethic with high integrity and ethics
- Effective collaboration and teamwork skills
- Strong understanding of customer service and customer empathy
- Willingness to learn and adapt to new technologies and processes.
Education:
- BA/BS in financial services, risk management, criminal justice or related fields preferred.
- CAMS, CFE or other relevant business designation preferred.
