IT Program Manager/Business Development Manager
Wostmann is a leading Alaska-based IT consulting firm serving government and business customers with custom software design and development, system integration, business systems analysis, reporting, and project/program management. Our team includes people with a record of successful projects who have a balance of technical, business, and consulting skills and experience. Our work is primarily project-based, embedded with customer teams to build or enhance applications, system integration, and user experience.
Responsibilities:
Looking for an experienced senior manager with experience in business development, account management, and proposal development to join our team in Alaska.
- Meet face to face with government agency managers and business owners to inform them of our services and understand the needs of prospective clients.
- Prospect, building relationships, network in the business community, conduct presentations; illustrate how our services help improve innovation, operations, maintenance.
- Monitor and pursue procurement websites and listings to identify opportunities and new leads.
- Lead the development of proposals; seek, assess, and develop responses to request for proposals.
- Negotiate and close sales, ensuring customer satisfaction and long-term business relationships.
- Oversee a portfolio of projects in a program management capacity.
- Regularly check-in with clients and prospects; gauge client satisfaction and share information with internal project managers.
- Guide marketing including networking events, advertising, social media, etc. Analyze campaign performance.
- Stay up to date on industry trends and competitive landscape.
- May be tasked with managing IT projects on a limited basis.
Qualifications:
- Bachelor’s degree; 10+ years’ experience related to the position.
- Previous outside sales experience in technology services, ideally with custom software and system implementation.
- Prior experience with federal contracting preferred.
- Strong technical writing skills with demonstrated experience in writing technical proposals.
- Demonstrated experience in determining work estimates, tasks, and project approaches.
- Familiar with documenting requirements, process flows, system specifications.
- IT program management experience and demonstrated experience as an IT project manager leading technical teams.
- System implementation and delivery experience in custom and commercial software and/or system integration.
- Familiarity with software technologies such as distributed web applications, relational databases, web and mobile applications, data modeling and designing underlying databases.
- Aware of cloud hosting platforms and differences from on-premises hosting.
- Proficiency in using CRM software to manage leads and track sales activities and using communication platforms such as Teams, Zoom.
- Effective communication skills; ability to build rapport and establish trust.
- Exceptional negotiation skills; ability to overcome objections.
- Excellent time management and organizational skills; prioritize tasks effectively.
- Demonstrates initiative, accountability, professionalism, respect, cooperation.
- Assertive and able to collaborate well with users, technical staff, and management.
- Results-oriented, flexible, and creative.
Additional job requirements
- Anchorage-based position with extensive travel locally in and around Anchorage including Mat-Su Valley.
- Travel in other parts of Alaska and Pacific Northwest on a limited basis.
- Work flexible or non-standard work hours, when necessary.