The candidate must have2-3 years of experience in the hospitalityindustry, hotel, or event planning and be customer service-driven.
- Position: Hospitality Client Relations Supervisor
- Location: St. Louis, MO 63102
- Pay Rate: $24.50/hour
- Shift: Monday - Friday - Dayshift
We are seeking a Client Relations Supervisor to serve as the key liaison between our client and Forrest Solutions. The ideal candidate will have a customer service mindset, a proactive "can-do" attitude, and proficiency in technology and has led a team. If you’re driven to build strong relationships and enhance customer satisfaction, we offer training opportunities to help you succeed!
Key Responsibilities:
- Will lead a team of 2 associates, ensuring smooth day-to-day operations.
- Build and maintain client relationships, resolving issues and enhancing services.
- Monitor project progress and take proactive steps to mitigate risks.
- Oversee meeting spaces, workspaces, kitchen areas, and backup reception services.
- Produce weekly reports and participate in leadership discussions.
Qualifications:
- 2-3 years of experience in Leading a team.
- 2-3 years of experience in hospitality, hotel, or event planning preferred.
- Strong technical skills (Microsoft Office Suite, Google Docs, AV equipment).
- Ability to multitask in a fast-paced environment.
- Excellent communication and client-focused mentality.
If you're ready to take on a leadership role in a dynamic environment, apply today!
Note: Job functions and responsibilities may change as determined by management or Forrest Solutions.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
