ABOUT US
At Techni-Tool, a premier CNC Machining and Industrial Tooling Distributor, we blend innovation with excellence. Our team is expanding, and we’re seeking passionate, result-driven professionals to join us in redefining industry standards. The best fit for this position will be an individual with experience in Industrial Tooling Industry with ERP experience. This is a fast paced environment requiring a detailed individual with a desire for supporting customers. This is NOT a remote position!
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
- Monitor ALL open purchase orders and sales orders
- Continuous contact with Vendors/Suppliers to ensure that orders are shipped and/or received in a timely manner
- Maintain communication with Customers and Sales personnel with updates on item delivery status.
- Timely notification of Customers/Vendors and Company personnel if critical shipments are late
- Work with Vendors and Customers to solve any issues that would delay shipments and deliveries
- Work with our warehouse and vendors to ensure that all items are delivered and free of defects.
- Manage updates and notes in ERP system for outstanding orders.
- Prioritize Red (Critical) orders with expediency for delivery to customers/warehouse
- Monitor and respond to incoming customer and vendor calls and e-mails
- Customer quote processing and follow-up
- Customer order entry
- Manage customer order report and VMI ordering
- Verify and monitor purchase and sales orders including expediting and tracking orders
- Print pick tickets and customer order acknowledgements
- Assist in Customer returns or refurbishment
- Interact with vendors regarding products and pricing
- Negotiate with vendors and customers on pricing
THE INDIVIDUAL WE SEEK
- Trustworthy & Reliable: Uphold our value of 'Lead with Trust', ensuring dependability in every customer interaction and operation.
- Customer-Centric: Be the epitome of 'Customer First', where every decision and action taken prioritizes customer satisfaction and success.
- Proactive Innovator: An unwavering spirit that seeks to 'Embrace Innovation', improving operations and customer experiences.
- Collaborative Spirit: Engage in 'Long-term Partnerships', both with our customers and internal teams, fostering an environment of mutual growth.
- Lifelong Learner: Assimilate our principle of 'Continuous Learning', perpetually seeking knowledge and insights to propel personal and organizational growth.
YOUR QUALIFICATIONS
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
- Experience in Industrial Distribution, CNC Machining, Inside Sales in related field/industry preferred.
- Proficiency in Microsoft Office Suite required.
- ERP System experience preferred.
GROWTH AND DEVELOPMENT
- Thrive in our ‘People Over Profit’ culture, where your growth is our priority.
- Explore diverse career paths within Techni-Tool, with support for cross-departmental advancement.
OUR COMMITMENT TO INCLUSIVITY
- Techni-Tool is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Reasonable accommodation is available to ensure individuals with disabilities can excel in their roles.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Quarterly Performance Rewards
Experience level: 1 year
Shift: Day shift
Job Type: Full Time
Pay: $50,000.00 - $55,000.00 per year
Weekly day range: Monday to Friday
Work setting: In-person / Office
Education: High school or equivalent (Required)
Experience: related field/industry: 1 year (Preferred)
Ability to Commute: Dallas, TX 75238 (Required)
Work Location: In person
