Join Apex Systems as a Technical Product Manager for a Leading Telecom Client in Greenwood Village, CO!
Onsite Requirement: 4 days per week in Greenwood Village, CO
Are you passionate about WiFi technology and looking to make a significant impact? Apex Systems is seeking a dynamic Technical Product Manager to support our client’s WiFi Improvement Initiative to improve the quality of products in production, their connectivity, and the overall customer experience.
Key Responsibilities:
- Be the liaison between WiFi Product and Engineering teams
- Work with WiFi Engineering to relay production issues/investigations and prioritize which ones get fixed on a quarterly basis
- Ability to understand, categorize, and monitor issues and identify what feature is failing and perform a deeper analysis and what could be causing it.
- Work through issue resolution, prioritization, criticality, and impact of this issue
- Step into the customer shoes to understand the journey flow of a particular product.
- Conduct in-depth root cause analyses to identify and resolve product issues.
- Track deployment timelines and share status updates with cross functional teams
- Launch and oversee investigations to improve product performance.
- Prepare and deliver high-level executive presentations and briefs.
- Lead cross-functional team meetings to drive project success.
- Establish and monitor KPIs for various products.
Experience Required:
- 5+ years of Product Management experience
- Operational background within WiFi products - from when a product is launched to the end of the lifecycle of a product
- At least 2 years of recent experience working with WiFi products
- Deep understanding of how WiFi works
- Understanding of WiFi standards and protocols.
- Proficiency in Microsoft Suite, especially PowerPoint.
- Bachelor’s degree in Computer Science or equivalent experience.
- Experience working cross-functionally.
Why Join Us?
- Be part of a forward-thinking team dedicated to innovation and excellence.
- Work on exciting projects that make a real difference.
- Enjoy a collaborative and supportive work environment.
If you’re ready to take your career to the next level and make a tangible impact, apply now!
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
