IDR is seeking a Principal Technical Product Manager to join one of our top gaming clients in a remote role. This is an exciting opportunity for a seasoned professional to lead the development and integration of core platform technologies for a global support platform.
Position Overview/Responsibilities for the Principal Technical Product Manager:
- Define and drive a vision, strategy, and roadmap for our client's Global Player Support's Core Integration team
- Manage all customer and partner relationships, including game and platform teams that will integrate with our client's Global Player Support platform
- Manage the product team backlog, create a product roadmap, foster a culture of improvement, and facilitate development practices for the team
- Actively manage project scope and ensure alignment with our client's objectives
- Review and develop service-level agreements and goals with all core customers
Required Skills for Principal Technical Product Manager:
- 7+ years of gaming/entertainment industry experience
-Experience with support, live chat, or call center projects
- Excellent teamwork, team leadership, communication, and stakeholder management skills
- Understanding of distributed systems, and service to service communication patterns
- Hands-on experience leading agile (scrum) teams
- Experience working collaboratively on a cross-discipline team
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
