Russell Tobin is currently seeking an Account Representative to join a corporate environment in East Syracuse, NY.
Position: Account Representative
Contract: 12 months (possible extension/perm)
Pay Rate: $22/hour
Location: East Syracuse
Qualifications:
• Working knowledge of call center tools such as CRM (Customer Relationship
Management software) and phone tools (Salesforce experience preferred)
• Ability to handle between 60-70 phone calls/cases per day while maintaining a
positive/responsive attitude with the customer
• Working knowledge of SAP, Salesforce, PIC, and Windchill systems is desired.
• A background in Residential and Commercial HVAC applications, products, and
systems, and the ability to read basic technical drawings is desired.
• Excellent customer service skills
• Strong written and oral communication skills
• Proficient in MS Office (specifically Word and Excel)
• Spanish language skills are a plus.
Shift:
The standard working schedule is between 8:00 am 6:00 pm, Monday through Friday.
Benefits Info
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
