We are seeking an experienced Azure Service Engineer to support, maintain, and optimize our Azure-based infrastructure. This role will involve monitoring services, troubleshooting issues, and ensuring the high availability and performance of our cloud-based applications. The ideal candidate will have hands-on experience with Azure services, infrastructure management, and cloud-based IT support.
Key Responsibilities:
- Automation and Optimization: Develop scripts and use tools like Azure Automation, PowerShell, and Azure CLI to automate routine tasks, enhance operational efficiency, and optimize costs.
- Incident and Problem Management: Respond to service-related incidents, troubleshoot root causes, and work with cross-functional teams to resolve issues quickly and effectively, minimizing impact on end-users.
- Service Monitoring and Maintenance: Use Azure Monitor, Application Insights, and Log Analytics to continuously monitor the health, performance, and reliability of Azure services, addressing any issues proactively to maintain uptime.
- Documentation and Knowledge Sharing: Document troubleshooting steps, operational procedures, and system configurations, building a knowledge base to support quick resolution of future issues and enable team collaboration.
Candidate Requirements
- Years of Experience Required: 3+ years of experience in cloud operations, IT support, or service engineering with a focus on Microsoft Azure.
- Degrees or certifications required: Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience). MSFT experience preferred. Certifications (preferred): Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect, or relevant certifications in cloud operations.
- Disqualifiers: Candidates without a strong Azure background will not be eligible for the role.
- Best vs. Average: The ideal resume would contain a clear understanding of azure concepts
- Performance Indicators: Performance will be assessed based on how they work through the list, team feedback
Skills:
- Proficiency in Azure services, including Azure Virtual Machines, Azure Networking, Azure Storage.
- Experience with monitoring and logging tools, such as Azure Monitor, Application Insights.
- Strong scripting skills (PowerShell, Azure CLI) for automation and task simplification.
- Familiarity with identity and access management using Azure Active Directory.
- Strong troubleshooting and problem-solving skills, particularly in a cloud-based environment.
Top 3 Hard Skills Required + Years of Experience
- Minimum 2 years experience with Proficiency in Azure services, including Azure Virtual Machines, Azure Networking, Azure Storage.
- Minimum 2 years experience with Strong scripting skills (PowerShell, Azure CLI) for automation and task simplification.
- Minimum 2 years experience with Strong troubleshooting and problem-solving skills, particularly in a cloud-based environment.
