Head of Clinical Operations & Collaborative Care (REMOTE / Mental Health Clinician – LCSW Preferred)
Integral Health
We work as a behavioral health partner for value-based care providers, joining forces with primary care practices, ACOs, and MCOs to develop innovative behavioral health care models. Our organization is growing steadily, and our leadership brings deep experience from diverse backgrounds. Our primary goal is to ensure that quality behavioral healthcare is accessible to everyone.
Position Overview
The Head of Clinical Operations & Collaborative Care plays a crucial role in leading and managing our clinical operations team. This position focuses on strategic oversight, operational excellence, and ensuring compliance with clinical standards. The Head of Clinical Operations & Collaborative Care collaborates with various stakeholders to enhance care delivery and participates in a portion of direct patient care to maintain a connection with the clinical aspects of the role.
If you’re an LCSW who is passionate about driving clinical operations, enhancing behavioral health care delivery, and contributing to a collaborative and innovative environment, we invite you to join Integral Health, one of America's fastest-growing behavioral health companies.
Responsibilities
- Lead and manage the clinical operations team, fostering a culture of excellence and innovation.
- Oversee and coordinate behavioral health care in collaboration with primary care providers and other service providers.
- Develop and implement clinical strategies to improve care delivery and patient outcomes.
- Ensure compliance with clinical standards and regulatory requirements.
- Facilitate incident-to billing processes and optimize operational efficiencies.
- Participate in direct patient care as needed, using evidence-based interventions to support patient outcomes.
- Ensure accurate documentation of clinical activities in electronic health records.
- Collaborate with the leadership team to implement and refine behavioral health care models.
- Engage in continuous learning and professional development to stay current with best practices in clinical operations.
- Coordinate the Revenue Cycle Management (RCM) process with primary care providers (PCPs) to ensure efficient billing and reimbursement.
- Track and manage clinical outcome metrics such as HEDIS metrics to ensure high-quality care and compliance with performance standards.
- Contribute to the Value-Based Care (VBC) contracting strategy to align with organizational goals.
- Manage the hiring and training of clinicians, ensuring they are equipped with the necessary skills and knowledge to deliver exceptional CoCM
Compensation
[Full-time]
- First-year compensation $150,000 to $200,000 annually (DOE)
- Metric-driven bonuses up to $2,500 per quarter
- $1,200 annual technology allowance
- 401(k) company match up to 3%
Rewards
- Professional Development: Licensure reimbursement and investment in professional growth.
- Comprehensive Training: Access to unique models and clinically validated approaches, supported by a team of experienced clinicians and trainers.
- Work-Life Balance: Emphasis on self-care, with no on-call duties, nights, or weekends.
- Competitive Benefits: Medical, dental, and vision coverage, plus 160 hours of PTO/holiday per year, increasing with tenure.
About You
- Master’s degree in social work or a related field, with an active LCSW unrestricted license preferred.
- Experience in managing clinical operations and familiarity with incident-to billing practices.
- Experienced in AIMS Center’s Collaborative Care (CoCM) Model and implemented collaborative care from scratch
- Remote work experience and proficiency in evidence-based treatment approaches.
- Technical proficiency in EMRs and the ability to quickly learn new technology.
This Isn't for You If
- You are comfortable with the behavioral health status quo.
- You find it challenging to converse with physicians or C-suite executives.
- If you never practiced AIMS Center CoCM Model
- Relationship management isn't your strength.
- You struggle to switch priorities effectively.
