firstPRO is hiring a PC Deployment Technician for our client located in Dover, DE. This role is a contractual opportunity and is an 100% onsite role. Compensation goes up to 30 an hour and is based on professional experience. Interested candidates please apply with your most up to date resume.
Responsibilities:
- Interacting with end users and department managers to coordinate device deployment
- Work with project managers and end users to understand migration requirements, create deployment schedule and effectively communicate to level set expectation
- Configuration and staging of clinical and nonclinical (PCs, Phones, and peripherals) machines on-site or at their configuration center
- Management and deployment of Windows 11 machines for end users and basic network connectivity troubleshooting
- Responsible for equipment management - repurposing machines for redeployment/disposal
- Report Deployment success/issues to the project team
- Working at any time with 4-8 deployment technicians
- Team Player with ability to support migrations
Qualifications:
- Minimum of 2-3 years of experience in computer hardware installation, maintenance, and repair.
- Strong analytical, technical and troubleshooting skills required. Customer focus and a positive, can-do approach is critical.
- Must have good interpersonal, verbal and written communication skills.
- Able to write and maintain clear documentation about system architecture, release, and implementation plans, and develop and maintain internal documentation.
- Strong attention to detail, problem investigation and diagnostic skills.
