A healthcare organization is looking to add a compassionate and organized Healthcare Administrative Assistant to their growing team. If you're a recent college graduate or 1-2 years out of school, with an interest in assisting patients with their administrative needs, then check this job out! Great place to grow your skillset and financial goals.
Responsibilities:
- Greet patients, check them in and out, and handle appointment scheduling.
- Assist with patient registration, verify insurance information, and collect co-pays.
- Respond to phone calls, emails, and inquiries from patients, families, and healthcare providers.
- Maintain and update patient records in the electronic medical record (EMR) system accurately.
- Coordinate appointments, referrals, and follow-up visits to ensure seamless patient flow.
- Assist with processing billing information, resolving billing inquiries, and working with the finance team to ensure accurate patient accounts.
- Monitor clinic supplies, place orders as needed, and ensure all areas are well-stocked.
- Handle patient information with the utmost confidentiality in compliance with HIPAA regulations.
- Assist doctors, nurses, and other clinical staff with administrative needs as requested.
Qualifications:
- Must have prior customer service experience, but previous administrative or healthcare experience is an advantage.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency with Microsoft Office Suite (Word, Excel) and ability to learn EMR systems.
- Detail-oriented with a strong commitment to accuracy and confidentiality.
Benefits:
- Bonus after completing 90 days of employment.
- Tuition reimbursement is available.
- Opportunities for training.
- An organization with a great reputation and connections.
- Healthcare benefits, among other standard benefits.
- Commuter reimbursement
- Growth opportunities
