Job Role: GenAI Business Analyst with Salesforce service cloud
Location: Chicago, IL (Open for remote profiles from EST/CST locations )
Description
GenAI Business Analyst/Business System Analyst who has good communication and good hands-on exposure in Salesforce Service Cloud.
- Past experience / current project working as a BA in a GenAI project. Either integration or executing strategic planning for GenAI / AI initiatives.
- hands-on exposure in Salesforce Service Cloud.
Qualification
- Ability to develop and execute a strategic plan to drive AI technology initiatives.
- Collaborate with cross-functional teams, including data scientists and engineers, to identify opportunities for GenAI/AI integration and innovation.
- Develop use cases and business cases for GenAI/AI projects
- Collaborate with vendors and partners to identify and implement AI solutions
- Collaborate with business stakeholders to understand their needs and translate them into technical requirements.
- Strong knowledge of various machine learning algorithms, deep learning frameworks, and AI technologies, Tools.
- Ability to quickly prototype ideas and solve complex problems by adapting creative approaches
- Have good exposure and knowledge to work with Salesforce service cloud.
