JOB OBJECTIVE
The Human Resource Specialist will assist with and human resources matters, gathering, collecting, and maintaining documents and records required for policy development, investigations and assistance with employee relations. The Human Resource Specialist will assist the Human Resource leadership with complex and specialized administrative tasks including managing and overseeing records, and generating reports. Provides support to the Human Resources Leadership regarding: JCAHO Accreditation and Compliance; HIPAA Compliance; Pension and Insurance Trust Projects; Benefits Administration Programs; employee relations, counseling; employee satisfaction surveys and employee retention program.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Human Resource Specialist is responsible for performing the following duties:
· Handles routine human resource inquiries related to policies, procedures, refers complex matters to appropriate HR management staff.
· Serves as the initial contact and liaison for intake and assessment of employee complaints.
· Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
· Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
· Conducts surveys, interviews, and other research related to human resource policies, compensation, and other employee issues; collects information and reports results to Employee Relations Manager and CHRO.
· Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, and human resources.
· Assists with preparation of plans, policies, documents, and reports including EEO-1, organizational charts, and employee handbooks.
· Maintains employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details.
· Performs administrative and recordkeeping tasks related to staffing changes, which may include layoffs, resignations, terminations, and extended leaves of absence.
· Assists with the administration of employee benefits, which may include collecting and submitting employee information and notice of change in status to health, dental, life, disability, and other insurance carriers or insurance brokers.
· Supports company-wide information meetings such as open enrollment and new hire orientation.
· Assists with leave management and benefits questions as needed.
· Conducts or assists with record audits and mandatory reports, which may include I-9 audits, EEO-1 filings, payroll audits, and other compliance reviews.
· Interfaces with employees and management in a courteous and professional manner and provides assistance regarding organizational HR policies and procedures.
· Performs other duties as assigned.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
· Bachelor’s degree in Human Resources, Business, Accounting, or related field required.
· At least three years of professional human resource administration required with experience in employee relations preferred.
· SHRM-CP or SHRM-SCP preferred.
· Excellent verbal and written communication skills.
· Excellent interpersonal, negotiation, and conflict resolution skills.
· Excellent time management skills with the proven ability to meet deadlines.
· Strong analytical and problem-solving skills.
· Thorough understanding of laws, regulations, and guidelines related to HR and contract negotiations.
· Proficient with Microsoft Office Suite or related software.
· Proficient in HRIS systems and technology
