Role: Salesforce Developer - Salesforce Chat 2.0 (MFIAW)
Work location: Remote
Contract
JOB DESCRIPTION:
- 7+ years of experience in enterprise-level projects using agile software development methodologies
- Extensive experience with configuration and customization on the Salesforce platform
- Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
- Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
- Key Einstein Tooling Including: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).
- AI and Integration Focus: Must have hands-on experience with Einstein in Salesforce Service Cloud
- Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
- Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team members
- Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
Regards
Divyansh Srivastava (Divy)
(2014792186) | Office: (201) 479 2186 EXT: 444
divyansh@net2source.com
www.net2source.com
270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Knowledge is Power.
