This position involves HEAVY REPORTING IN POWER BI.
Must have experience working in a team environment.
Description:
- Conduct work flow study and analyze of business practices: Document existing processes as they relate to information technology solutions.
- Perform application lifecycle activities, including: Code, monitor, maintain, test, and debug software applications; Follow established change management processes; Facilitate code reviews; Develop test plan development; Make recommendations for hardware/software solutions.
- Provide support: Create, document, schedule, and support operational activities; Coordinate with software vendors and external service providers; Troubleshoot software bugs and provide fixes; Provide off hours support, as needed.
- Leadership: Provide, cultivate and foster excellent customer service; Promote adherence to departmental standards; Act as a source of direction, training, and guidance for less experienced staff.
- Perform other duties as assigned.
Skills:
- Demonstrated aptitude to quickly and effectively adapt to technologies outside of current experience.
- Strong communication and collaboration skills, with the ability to work as part of a team and independently.
- Engaged in continuous improvement of internal processes and procedures.
- Ability to consult with clients and higher level technicians and analysts to resolve technical problems and ensure customer satisfaction.
- Ability to interact with customers to discuss alternative technical solutions.
- Ability to work with only minimal supervision.
- Ability to learn quickly and adapt to new circumstances.
- Ability to work extra hours and recognize the need to do so.
- Ability to adjust scheduled time.
- Ability to adjust to change and demands on time.
- Position Specific e. g. database, PeopleSoft, .NET, UNIX, current application development tools and languages, etc.
Education:
- Bachelor’s in a technical discipline preferred.
- 5 years relevant technology experience.
- Prior experience in a higher education technology environment.
- Bachelor’s degree in a technical discipline such as Computer Science, plus 2 years relevant technology experience or equivalent combination of education & experience preferred.
