Corporate Overview
Server Products is a highly regarded food and beverage technology company that manufactures products for the restaurant and food service markets. Server Products is committed to designing smarter solutions to everyday challenges so customers can serve easier, faster, and better than ever.
The Opportunity
The Technical Sales Engineer is responsible for developing deep customer relationships and the management of assigned customers and rep groups. This position is accountable for developing and executing sales plans that increase the company’s income through sustained top-line growth and bottom-line profitable sales. This Technical Sales Engineer is a technical product expert and must effectively master solution-based selling. They will deliver powerful presentations and demos, manage technical aspects of RFP/RFI responses, communicate customer needs to R&D team, and collect competitive intelligence. A successful candidate in this role must be hungry for the sale, results-oriented, and is a purpose-driven individual who is guided by our corporate and business development team’s imperatives.
Responsibilities
- Develops and executes 12-to-18-month business plans with clearly stated Objectives, Goals, Strategies, and Measurements, in alignment with the company’s goals and objectives.
- Develop a strong understanding of the customer base, market, and individual customer needs while building and maintaining customer relationships. Collect and document competitive intelligence.
- Provide Voice of Customer and Fact-based data to qualify sales projects aligned to our growth strategy while leveraging our Core Four Deliverables and Six Critical Skills.
- Deliver powerful product presentations/demonstrations to customers that highlight our value-added features and explain the benefits of products. Able to clearly articulate the uniqueness of our value proposition to the customer. Overcomes technical and business objections of prospective customers to win the business.
- Promptly respond to customers' technical questions regarding our products' features, applications, technology, and recommended cleaning options.
- Collaborate with the engineering department on customers’ requests and feedback; effectively communicate customer needs to the R&D team for future product enhancements.
Requirements
- Ability to travel up to 25 – 30% of the time.
- Excellent verbal and written communication skills with internal and external customers at all levels of the organization providing courteous, timely, and accurate information.
- Excellent sales and presentation skills with a proven ability to explain technical products to non-technical audiences.
- Ability to apply engineering, technology, or other related principles to product sales.
- Strong planning & organization skills, along with critical thinking skills for problem-solving
- Ability to forge strong, long-lasting relationships with customers
- Strong time management and organization skills to manage and prioritize multiple projects
Benefits
- Five (5) weeks PTO
- Ten (10) Paid Holiday
- Three (3) days Paid to Volunteer
- Robust 401(k) with up to 6.0% Company Contribution/Match
- Exceptional health care benefits
