CLIENT EXPERIENCE COORDINATOR
About Lana Jewelry:
Lana Unlimited Co., is a Chicago area-based luxury jewelry company. The collection is carried in the finest retailers such as Bergdorf Goodman, Neiman Marcus, Nordstrom, and Saks Fifth Ave to name a few, and worn by well-known celebrities like Madonna, Jessica Alba, and Hailey Baldwin. The brand has been featured in the world's most respected magazines such as Vogue, Harper's Bazaar, WWD, Elle, and Glamour, among others.
About this Job:
Lana Unlimited Co., a Chicago area-based luxury fashion and accessories company, is looking for a driven, proactive, responsible, professional, and outgoing candidate.
Responsibilities:
- Maintain the flow of repair process among all channels.
- Properly communicate to luxury retailers & direct customers.
· Manage multiple local manufacturer partnerships.
- Develop a high level of product knowledge.
- Preform detailed quality control procedures.
- Business administration tasks.
- Implement new processes.
Essential skills & requirements:
- Ability to quickly learn new systems and procedures.
- Ability to take initiative and must have confidence to learn in a “live environment.”
- Must be reliable with excellent organizational skills and very strong attention to detail.
- Superb written and verbal communication skills.
- Proficient in Microsoft Excel and Word.
- Teamwork with Production & Sales departments.
- Leadership abilities.
