User Experience Researcher
Industry: Fortune 500 Retail Company
Location: REMOTE but candidate must be local to Seattle, WA or Minneapolis, MN
Duration: 1-year contract
Pay rate: $48-$53/hr
As a Lead Experience Researcher in the Evaluative Practice, you will lead, plan, and conduct
formative and evaluative research to support our company in delivering amazing customer and employee experiences.
- Independently plan, lead, and conduct formative and evaluative research in complex problem spaces
- Plan and conduct complex research studies based on product strategy and knowledge gaps
- Identify gaps and needs for new research studies based on understanding of product strategy
- Partner with design and research leadership to inform decision-making
- Contribute to product planning including OKRs, roadmaps, and strategy
- Integrate data and analytics, experience measurement, experimentation, and evaluative practice in product spaces to impact product road maps
- Triangulate data across qualitative work data, analytics experimentation efforts, and experience metrics to inform decision-making
Required Skills:
- Bachelors Degree in human-computer interaction HCI, cognitive science, user experience research, human factors, or related fields
- 6+ years of experience conducting formative and evaluative research or a combination of experience with an advanced degree in a related field.
- Experience independently planning and conducting a variety of formative and evaluative methodologies such as RITE studies, biometric testing, and advanced statistical analysis across multiple products.
- Able to develop and present research findings to drive the development of design specifications product strategy and inform design decisions.
- Experience integrating data and analytics, experience metrics, and experimentation into work.
Nice-to-have Skills:
- Deep understanding of and passion for Accessibility Testing
- Proficiency in quantitative UX research methods and analyses e.g. descriptive inferential statistics, regression analyses, experimental design
- Strong collaborative skills to work with designers, developers, and business leaders.
- Critical thinking and problem-solving skills with the ability to tackle complex UX challenges and handle ambiguity to drive results.
