Job Title: Administration - Anatomic Path Resolution Representative
Location: NJ_Z99_1 Insights Drive, Clifton NJ 07012
Pay Rate: $25/hr
Duration: 6+ months
Shift : 9a-530pm Eastern
Job Description: The position is primarily responsible for resolving issues in regards to testing and reporting of Histology and Cytology specimens
RESPONSIBILITES
• Communicate with and educate clients in order to expedite patient results
• Resolve problematic Histology and Cytology cases
• Pull and monitor worklists and pending lists
• Locate missing patient samples
• Enter TIQ problems into the LIS
• Provide priority handling of patient samples with limited stability and problems impacting their processing
• Research, investigate and resolve incoming client faxes/phone calls
• Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results
• Resolve and process Name Mismatches and provide proper notification to clients along with follow-up documentation for reporting purposes
• Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP’s, reflex tests and custom panels. This will require the ability to research test ordering information
• Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution
• Other duties as assigned
QUALIFICATIONS
Required Work Experience:
3 years experience in Anatomic Path Support environment with heavy emphasis on medical terminology and assistance with scheduling/problem resolution. Other similar work in a medical capacity will be accepted/considered
Strong time management & organization skills are a must
Physical and Mental Requirements:
• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally.
• Ability to stand and work at the bench for long periods of time.
• Frequent walking and/or standing.
• May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity
Knowledge:
Functional knowledge of medical terminology
Skills:
• PC skills, including working knowledge of MS Office
• Strong Data Entry skills
• Excellent clerical, organizational, phone and communication skills
• Strong problems solving skills
EDUCATION
High School Diploma or Equivalent(Required)
