Immediate need for a talented EDI Operations Associate II. This is a 04+months contract opportunity with long-term potential and is located in Columbia SC (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-50550
Pay Range: $21.15 - $22.56/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Provides first and second-level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-related issues as required by business contracts.
- 60% Provides quality/timely internal/external customer technical support/service for a variety of insurance contracts as assigned.
- This encompasses, but is not limited to, support of communication interfaces/transactions/functions as required by insurance laws (such as support of claims, remit advice, inquiry/response for claims status/eligibility, enrollment, premium payment etc.), support of all current formats/transactions required by law/BCBSSC lines of business.
- 40% Responsible for the setup of all electronic transaction submissions by processing enrolment applications, updating associated system files, and managing customer notifications.
Key Requirements and Technology Experience:
- Key Skills:EDI, Customer Service, Medicare .
- Good system research and analysis skills.
- Working knowledge of relevant EDI software and tools used by the company/contract.
- Good organizational, judgment, customer service, and both verbal and written communication skills.
- Good spelling, punctuation, and grammar skills.
- Basic math and computer skills.
- Ability to handle confidential or sensitive information with discretion.
- Required Software and Other Tools: Microsoft Office.
- Work Environment: Typical office environment.
- Associate Degree in Information Systems/Technology, Computer Science, or another job-related field.
- 2 years of technical operations support experience or other applicable experience.
- 2 years of applicable EDI experience.
- Preferred Work Experience: 3 years of applicable EDI experience.
Our client is a leading Health insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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