Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve
your lifes best work.(sm) This position is in the orthopedics department.
Primary Responsibilities: - Provide lead support and direction to front office and non-clinical staff. Function as first contact for customer service issues
Enforce customer service standards, billing functions to include patient check in & out process, cash handling, demographics and insurance information in IDX - Oversee and monitor impanelment and call process making adjustments as needed to meet customers expectations, mediate patient issues and manage the administrative aspect of patients visit, ensuring that customer service standards are met
- Complete daily deposit. Accountable for adherence to business compliance audits criteria
- Develop and oversee efficient customer service processes including waiting room management
- Responsible for compliance requirements as dictated by clinic needs.
- Function as safety representative and completes monthly building safety inspections and submits appropriate maintenance requests as needed
- Float to other clinics as needed
- Other responsibilities as assigned
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
