Position Overview
Nexus Power Sales seeks a Customer Service / Inside Sales representative for our growing electrical manufacturer’s representative agency. The ideal candidate for this position will be responsible for various sales administrative functions all for the purpose of increasing sales for the manufacturers we represent.
Successful Customer Service / Inside Sales Representatives are:
- Persistent: You love diving into new projects, helping others, and thinking of solutions to problems.
- Compassionate: You care about people and trying to make things easier for them.
- Scrappy: You enjoy a challenge.
- Resilient: You aim to solve needs and communicate sincerely. You appreciate and apply feedback in stride.
Responsibilities Will Include, But Not Limited To:
- Work with NEXUS outside sales professionals to grow our sales
- Serve as a liaison between our Electrical Manufacturers and our Distributors
- Answer inbound requests via phone or email
- Respond to customer requests with exceptional customer service
- Interface directly with Manufacturers (entering and expediting orders, facilitating technical support, addressing pricing concerns, ordering sample and literature, etc.)
- Act as a strategic partner with an eye towards long term sales strategy
Minimum Qualifications
- Ability to work effectively in a team environment
- Experience in customer service via phone and email
- Excellent communication skills
- Ability to learn many different computer programs and work proficiently with them
- Enthusiasm for solving problems
- Multitask with excellent attention to detail and follow-up
- Able to learn and adapt quickly
- Growth minded
- Ability to own and navigate sales conversations on the phone
- Open to constructive feedback and accountable to sales goals
Preferred Qualifications
- Electrical industry experience
- Local market knowledge of key channel partners
- Prior customer service experience, inside sales experience, account management, and account development
Benefits:
- 401k with Company match
- Health and Dental Insurance
- Short-Term and Long-Term disability
- Maternity Leave Policy
- Paid Time Office and Company Holiday Schedule
Compensation:
- Competitive Annual Salary
- Annual Bonus Program based on performance
